All products offered by Bluöum are digital downloads.

Because of the nature of digital products, all sales are final. Once a purchase is completed, you receive immediate access to the product files, and refunds or exchanges cannot be provided.

By completing a purchase, you acknowledge and agree to this policy.

Please note

• Digital products cannot be returned once accessed or downloaded
• We do not offer refunds for change of mind, accidental purchases, or unmet expectations
• It is the customer’s responsibility to review the product description carefully before purchasing

If you experience technical issues accessing your files, please contact us and we will be happy to assist you.

Chargebacks & disputes

Initiating a chargeback or payment dispute for a successfully delivered digital product is considered a violation of this policy.

In such cases, we reserve the right to:

• Provide transaction records and delivery confirmation to the payment provider or bank
• Contest the chargeback with supporting documentation

We believe in transparency, clarity, and fair use.

If you have any questions before purchasing, we encourage you to reach out through the Contact section of the website or directly at hello@bluoum.com.